We collect personally identifiable information, such as names, addresses, telephone numbers and email addresses only when voluntarily provided by you when you register or otherwise voluntarily submit information to us. Some of the information we collect from you may relate to your health, which we appreciate you may consider as particularly sensitive. We will, of course, only process this information in accordance with this policy or as otherwise agreed to by you.
By using this website, you agree that we may use the information you have given in the following way:
Your information will be held on a database within or outside the European Economic Area (EEA). Zoetis UK Limited of Walton Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS, United Kingdom, will collect your information as controller of the database and your details may be accessible to and used by other Pfizer group companies. As Zoetis is a global organisation, your information may be transferred within or outside of the EEA (including to the USA) where privacy laws may be less strict than in the UK. However, we will always employ appropriate technical security measures to protect your personal information to the same specification as defined in the EU law and to ensure that it is not accessed by unauthorised persons.
Your information may be used by Zoetis to provide you with printed and/or online publications, telephone messages, SMS messages and/or email communications (if you have agreed to receive these communications from us as part of the registration process). These will contain tailored information.
Zoetis may also use your information to send you (including by email) other health-related information which may relate to your condition and/or may be of interest to you, and/or to conduct market research into medical conditions and the usefulness of Zoetis health information programmes (if you have consented to receive these communications from us).
Zoetis respects the confidentiality of personal information. Only Zoetis or organisations working with Zoetis in the administration of the above information, and Pfizer group companies will have access to your information. We may use third party processors to conduct research, process information or maintain websites, content, or programmes on our behalf, but your information will not be disclosed to any other third parties such as outside mailing organisations. While it is unlikely, we may be required to disclose your information by court order or to comply with other legal or regulatory requirements. We will use reasonable efforts to notify you before we do so, unless we are legally restricted from doing so.
Your information will be retained by Zoetis for the period of time that you are registered to one or more of our health-related programmes. You will at any time have the right to access your information by writing to us at: Zoetis Data Protection Officer, Zoetis UK Limited of Walton Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS. Please mark the envelope "DSAR". Alternatively, you can email us at DataProtectionUK@zoetis.com.
You can request that your information on the Zoetis database is amended / deleted, or you can unsubscribe from the Zoetis Customer Portal at any time by writing to us at: Data Management, Zoetis UK Limited, Walton Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS, United Kingdom or by emailing: email@example.com. We aim to deal with your request (including unsubscribing you from any programme) within ten working days of its receipt.
Zoetis may collect information from you by using "cookies". Cookies are a small file of letters and numbers that we put on our computer if you agree. These cookies can tell us how and when pages in a website are visited and by how many people. With the information we receive through this technology, we hope to improve our sites. Although cookies do not normally contain personally identifiable information, if you have provided us with information about yourself, we may associate your registration information with cookies or other tracking utilities our website places on your computer's hard drive. Associating a cookie with your registration information allows us to offer increased personalization and functionality. Without cookies, this functionality would not be possible. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies. To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org.
In addition, we may use other tracking systems like pixel-tags. Pixel tags, sometimes called web beacons, are similar in function to cookies but because of their insignificant size, they are not visible. However, they are used to pass certain information to our servers to personalize our websites and to track your usage across other Pfizer websites. In addition, we may also use pixel tags in our HTML based emails.